Privacy Policy

Privacy Policy for Harris Irrigation LLC

Last Updated: June 23, 2025

At Harris Irrigation LLC (https://harris-irrigation.com), we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you contact us, request a quote, or submit a form, we may collect your name, email address, phone number, mailing address, and any additional details you voluntarily provide.

Usage Data: We automatically collect data about your interaction with our website, including your IP address, browser type, operating system, pages visited, referral sources, and time spent on the site, using cookies and similar technologies.

Location Data: We may derive your approximate location from your IP address to tailor our services or analyze regional trends.

Communication Preferences: If you opt in to receive marketing communications (e.g., emails or SMS), we collect your consent and contact details.

We only collect information necessary for providing our services or improving your experience.

2. How We Use Your Information

We use your information for the following purposes:

To respond to inquiries, provide irrigation services, or process quote requests.

To improve our website functionality and user experience.

To send marketing or service-related communications (e.g., promotions, newsletters, or appointment reminders), only with your explicit consent. You may opt out at any time.

To analyze website usage and trends to enhance our services and offerings.

To comply with applicable laws, regulations, or legal processes.

To protect the rights, safety, or property of Harris Irrigation LLC, our users, or the public.

3. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your data only in the following circumstances:

Service Providers: With trusted third-party vendors (e.g., website hosting, email delivery, or analytics providers) who assist in operating our services, bound by confidentiality agreements and compliant with applicable privacy laws.

Legal Obligations: With law enforcement or regulatory authorities if required by law, or to respond to legal processes (e.g., subpoenas).

Business Transfers: In the event of a merger, acquisition, or sale of Harris Irrigation LLC, your information may be transferred as part of the business assets, subject to equivalent privacy protections.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Enhance your browsing experience (e.g., remembering preferences). Analyze website performance and user behavior. Deliver relevant content or advertisements. You can control cookies via your browser settings or by opting out of non-essential cookies through our cookie consent banner (if applicable). Disabling cookies may limit certain website features.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Opt-Out of Communications:

Email: Unsubscribe from marketing emails using the “unsubscribe” link in any message.

SMS: Reply “STOP” to any marketing text message or contact us to opt out.

Access and Update: Request access to or correction of your personal information by contacting us.

Deletion: Request deletion of your data, subject to legal or contractual retention obligations (e.g., for tax purposes).

Do Not Sell/Share: We do not sell or share your personal information for monetary purposes. For California residents, you may opt out of any data sharing for targeted advertising (if applicable) by contacting us.

Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

California Residents (CCPA/CPRA):

You have the right to know what personal information we collect, use, or disclose.

You may request deletion or opt out of the “sale” or sharing of your data.

Submit requests via the contact details below. We will respond within 45 days, with a possible 45-day extension if needed.

International Users: If you are in the EU or another region with specific privacy laws (e.g., GDPR), you may have additional rights, such as data portability or the right to object to processing. Contact us to exercise these rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. However, no online system is entirely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and secure devices when interacting with our services.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:

Contact form data is retained for up to 2 years to manage follow-ups.

Analytics data is anonymized and retained indefinitely for trend analysis.

Marketing consent records are kept until you opt out. Upon request, we will delete your data unless required to retain it by law.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

9. Children’s Privacy

Our website and services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly. Contact us if you believe we have collected a child’s information.

10. A2P Messaging Compliance (SMS Communications)

If you opt in to receive SMS messages from Harris Irrigation LLC, we comply with the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles:

Consent: We require your consent before sending marketing SMS messages. You can opt in via our website forms.

Message Content: SMS messages will include our identity (Harris Irrigation LLC) and clear opt-out instructions (e.g., “Reply STOP to unsubscribe”).

Opt-Out: Reply “STOP” to any message to unsubscribe from SMS communications. We will confirm your opt-out within 24 hours.

Frequency: We limit marketing messages to no more than 4 per month, unless you request otherwise.

Costs: Standard message and data rates may apply, as determined by your carrier.

For questions about SMS communications, contact us using the details below.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. For significant changes, we may notify you via email or a website notice. Please review this policy periodically.

12. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Address: Harris Irrigation LLC, 360 Bearskin Rd, Chatham, VA 24531

Phone: (434) 251-0658

We will respond to privacy-related inquiries within 30 days, or sooner if required by law.

Thank you for choosing Harris Irrigation LLC. We value your trust and are dedicated to protecting your privacy.